Privacy Policy for Delanca.com

1. Introduction
Welcome to Delanca.com (the "Site"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase.

Please read this policy carefully. If you do not agree with the terms, please do not access the site.

2. Information We Collect
We collect several types of information from and about users of our Site:

  • Personal Data: When you make a purchase or attempt to make a purchase through the Site, we collect personal information you provide, such as your name, billing address, shipping address, email address, and phone number.
  • Payment Information: Payment details are collected directly by our payment processors (eg, Shopify Payments, PayPal). We do not store your full credit card details on our servers.
  • Device and Browsing Information: We automatically collect information about how you interact with the Site, including your IP address, browser type, operating system, and information about your browsing behavior (eg, the pages you view) through cookies and similar technologies.
  • Order Information: We collect information about your orders, including products purchased, the date and time of purchase, and purchase price.

3. How We Use Your Information
We use the information we collect for the following purposes:

  • Fulfilling Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
  • Customer Communication: To communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products.
  • Improving Our Site: To analyze how customers use the Site, to improve our website, products, and marketing efforts.
  • Marketing: With your permission, we may send you emails about our store, new products, and other updates. You can unsubscribe at any time by clicking the link in our emails.

4. Sharing Your Information
We share your Personal Information with third parties to help us use it, as described above. For example:

  • Service Providers: We use Shopify to power our online store. We also share your information with shipping carriers (eg, FedEx, DHL), payment processors, and marketing platforms to support our business.
  • Legal Compliance: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We do not sell, trade, or rent your personal identification information to others.

5. International Transfers
Your personal information may be transferred to, and processed in, countries other than your own. These countries may have data protection laws that are different from your country. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Data Security
We implement reasonable security measures designed to protect your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, no internet transmission is ever completely secure or error-free.

7. Your Rights
Depending on your location, you may have rights over your personal data, including:

  • Access: The right to access and receive a copy of the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete data.
  • Erasure: The right to request the deletion of your personal data.
  • Objection: The right to object to our processing of your personal data.
  • Restriction: The right to request that we restrict the processing of your information.

To exercise these rights, please contact us using the information below.

8. Cookies
We use Cookies to maintain the functionality of our shopping cart, to understand how visitors use our Site, and to improve their experience. You can control cookies through your browser settings.

9. Children's Privacy
The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page.

11. Contact Us
If you have any questions about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us:

  • By email: [Insert your contact email, eg, DelancaOfficial@protonmail.com
  • Through our website: [Link to a contact form on delanca.com